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AI Voice Agent

Phone calls that sound human and never miss

Latency-optimized for natural conversation. 85+ languages. The same knowledge base as your Chat Agent.

Every missed call is a missed customer. EchoCall’s AI Voice Agent answers inbound calls, places outbound calls, and handles both directions of a conversation with natural, latency-optimized speech in real time.

Latency-optimized

Built for real-time conversation

A single end-to-end latency-optimized pipeline instead of a multi-hop speech-to-text-to-speech detour.

85+ languages

including German dialects

Bavarian, Swabian, Berlinerisch and more, at native-grade quality.

60+ countries

for local phone numbers

Establish a local presence wherever your customers are.

Why Latency Is the Metric That Actually Matters

Most competing voice AI platforms advertise "fast" responses without publishing real numbers, because their architecture routes audio through several hops: speech-to-text, a general-purpose language model, then text-to-speech, each adding noticeable round-trip delay. Callers notice this instantly.

EchoCall is engineered to minimize round-trip delay across the full pipeline. The goal: the natural pause a human takes before answering a question and the pause our system takes should be indistinguishable.

EchoHub dashboard showing revenue KPIs, calls-per-hour volume, and agent performance scores at a glance

What's Included

Everything you need to put a reliable voice agent in front of every phone call, without replacing your existing telephony stack or hiring a single additional receptionist.

  • Batch outbound / mass-dialer

    Run structured outbound campaigns at scale: appointment reminders, payment follow-ups, satisfaction surveys.

  • SIP / bring-your-own-carrier

    Works with Twilio, Telnyx, Vonage, or Sinch, so you keep your existing numbers.

  • Live human handover

    Escalate seamlessly mid-call, complete with a summary of what has already been discussed.

  • Shared knowledge base with Chat Agent

    One RAG source of truth across every channel, so answers never contradict each other.

Illustration of a live handover from AI agent to human, shown as a handshake between a robotic and a human hand

How It Works

From signup to a live phone number in roughly five minutes.

01

Connect a number

Port an existing business line via SIP, or provision a new number in 60+ countries directly inside EchoHub.

02

Train the knowledge base

Upload FAQs, pricing, and booking rules, or point EchoCall at your website. The same base your Chat Agent uses.

03

Set escalation rules

Decide which topics should trigger an immediate handover to a human.

04

Go live

Calls start flowing through EchoHub’s real-time dashboard, every conversation logged and searchable.

Built for Every Industry

A dental practice, a real estate agency, and a logistics call center have very different call patterns, but all three lose money every time a phone rings unanswered.

Integrations

Integrations That Fit Your Existing Stack

EchoCall’s Voice Agent does not ask you to rip out your CRM, calendar, or phone system.

CRM

Salesforce, HubSpot, Pipedrive, Zoho, Dynamics 365

Calendar

Google Calendar, Outlook, Calendly, Cal.com

Telephony / SIP

Twilio, Telnyx, Vonage, Sinch, or bring your own carrier

Automation

n8n, Zapier, Make, plus a full REST/webhook API

How EchoCall Compares

Most AI voice platforms on the market, including ElevenLabs Conversational AI, Vapi, Retell, and Parloa, are voice-only - if you also need chat coverage, you’re integrating a second vendor, a second knowledge base, and a second bill.

GDPR / DSGVO by designDPA available on requestISO 27001 certifiedEU hosting99.9% uptime SLA

Latency

Latency-optimized end-to-end pipeline for real-time conversation
Multi-hop speech-to-text-to-speech architecture typically adds noticeable delay

Channels

Voice + chat on one shared knowledge base
Voice-only, chat coverage requires a second vendor

Hosting

EU-native, IONOS Frankfurt & Karlsruhe
Mostly US-hosted, GDPR compliance bolted on after the fact

Pricing model

Transparent, pay-as-you-go available
Often opaque volume contracts with minimum terms
EchoCall Product Team

Our AI Voice Agent runs on the same knowledge base as our chat agent, so a caller and a website visitor always get the same accurate answer, latency-optimized, in the caller’s own language.

EchoCall Product Team

EchoCall LLC

Frequently Asked Questions

Most customers use it to handle the volume a receptionist can’t cover alone: after-hours calls, simultaneous calls, and routine requests, while keeping a human in the loop for anything that needs judgment.

Yes. EchoCall’s 85+ supported languages include native-grade handling of regional German dialects, not just standardized Hochdeutsch.

The agent is configured to say so honestly rather than guess, and can route the caller to a human or take a message, based on the escalation rules you define.

Initial setup typically takes about 5 minutes for a basic configuration; most customers spend additional time refining the knowledge base over the following days.

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Build your AI agent with the right assistance

Start a 3-day trial for €1 at hub.echocall.de - card required, automatically refunded.