Trades
24/7 job intake for electricians, plumbers & more.
Customers can reach your business outside office hours. EchoCall takes job requests and books appointments without anyone picking up the phone.
- 24/7 job intake
- Appointment scheduling
- No more missed calls
Common challenges
Calls come in while on-site
Tradespeople can’t pick up the phone while on a ladder or mid-job on-site. The call just goes unanswered, and the caller often tries the next business rather than calling back later. For urgent situations like a burst pipe, though, every minute counts.
Emergencies outside business hours
Emergencies like a water leak or power outage don’t wait for business hours. Customers with an urgent need call exactly when nobody at the business is reachable, and when in doubt, they turn to whoever else picks up.
Scheduling by phone
Coordinating appointments by phone means constant interruptions between jobs. Every reschedule or follow-up question has to be sorted out on another call. That time comes straight out of the hours available for the actual work on-site.
How EchoCall helps
Round-the-clock job intake
No call goes unanswered anymore, even while a tradesperson is up a ladder or busy on-site. EchoCall takes down the job request while the team keeps working.
Automatic appointment booking
Appointments get entered directly into the connected calendar, with no callback required. Customers hear an available slot right away instead of waiting for a response.
Urgency detection
Based on configurable rules, EchoCall recognizes whether a call is an emergency or a routine request. Urgent cases like a burst pipe get prioritized and can be routed directly to the right team member.
Frequently asked questions
Yes, configurable rules let you prioritize urgent requests.
No, EchoCall can connect to your existing number via SIP or call forwarding.
Initial setup takes about 5 minutes.
The Voice starter plan begins at 75 euros per month for 250 included minutes.
Ready for EchoCall in Trades?
Start a 3-day trial for €1 at hub.echocall.de - card required, automatically refunded.