Everything you need. All in one platform.
Voice and chat agents powered by one shared knowledge base. Made in Germany, available worldwide through Anycast.
Sub-200ms voice latency
p50 under 200ms, p95 under 350ms - conversations feel natural, not like a bot.
Omnichannel chat
Web widget, WhatsApp Business, Telegram, SMS, and a native WordPress plugin from one platform.
Shared RAG knowledge base
Voice and chat agents draw on the same knowledge base - consistent answers everywhere.
Live human handover
When a conversation needs a human touch, it hands off live to your team.
85+ languages, dialects included
Native-grade voice quality in 85+ languages, including regional German dialects.
Real-time analytics in EchoHub
One dashboard for calls, chats, and performance - live and in real time.
What's actually behind every feature
Sub-200ms voice latency
The AI Voice Agent responds in under 200ms at the median (p50), so a conversation feels like a real phone call rather than waiting on a machine. It supports 85+ languages, including regional dialects such as Bavarian, Swiss German, and Austrian German, and runs on EchoCall-Voice, our own model built on Mistral.
One chat agent, every channel
The AI Chat Agent serves the website widget, WhatsApp, Telegram, and SMS from a single configuration instead of maintaining a separate tool per channel. Answers stay consistent across every channel because they draw from the same knowledge base.
One shared knowledge base (RAG)
Voice and chat both query the same knowledge base via retrieval-augmented generation. Answers are grounded in your own uploaded documents and FAQs rather than generic model knowledge, which substantially reduces hallucinations.
EchoHub: one dashboard for everything
Configure agents, review call recordings and chat transcripts, analyze usage, and manage billing, all in one place at hub.echocall.de instead of juggling several disconnected tools.
BYO carrier, no lock-in
Connect an existing telephony provider such as Twilio, Telnyx, Vonage, or Sinch via SIP trunking instead of switching to EchoCall-issued numbers, preserving existing contracts and phone numbers.
White-label for agencies
Through PartnerNet, agencies and hosting providers can resell EchoCall under their own brand, with tiered pricing and an optional custom domain (CNAME) for the customer-facing dashboard.
From your phone line to your CRM - EchoCall fits into your workflow.
- CRM and helpdesk integrations (Salesforce, HubSpot, Zendesk, and more)
- Calendar sync with Google, Outlook, Calendly, and Cal.com
- SIP / BYO carrier support via Twilio, Telnyx, Vonage, or Sinch
- White-label option for agencies and resellers
Designed to deliver tangible outcomes
EchoCall answers calls and chats with p50 latency under 200ms and p95 under 350ms - fast enough that callers can’t tell the difference.
- Made in Germany, available worldwide through Anycast
- 4.9/5 rating from 100+ companies
- Live in 5 minutes
Build your AI agent with the right assistance
Start a 3-day trial for €1 at hub.echocall.de - card required, automatically refunded.