AI phone assistant for real estate agents
Qualify leads, schedule viewings, from €75 a month.
Property inquiries get answered automatically, leads are qualified, and viewing appointments land directly on your agents’ calendars.
- Lead qualification
- Viewing scheduling
- 24/7 property FAQs
- Price
- From €75 a month for 250 phone minutes, €0 setup, €0.18 per additional minute. Chat from €40 for 100 conversations.
- Starting credit
- 30 voice minutes and 30 chat conversations of starting credit, valid for 14 days, no credit card required.
- Data protection
- Hosted at IONOS in Frankfurt and Karlsruhe, GDPR-compliant, the data processing agreement becomes part of the contract at sign-up.
- Integrations
- HubSpot, Salesforce, Google Calendar, Outlook, Calendly, Cal.com, Zapier, Webhooks
- Who it is for
- Estate agencies and developers, from a single agent to teams across several offices. Property managers have a page of their own.
Why the phone rings at an agency
- 01
Is the flat still available?
Every new listing triggers the same wave: is it still free, when can I see it, what are the service charges. Each caller is a lead, and only a handful match the owner criteria.
- 02
Booking or moving a viewing
Group viewing or private slot, a cancellation the same morning, someone from the waiting list stepping in. The back and forth usually takes longer than the viewing.
- 03
Questions already answered in the listing
Year built, energy rating, heating type, pets, parking. It is all in the exposé, but a call feels quicker than reading. The agent answers them from the exposé and sends the link on request.
- 04
Owners thinking about selling or letting
The most valuable call of the week rarely lands during office hours: someone is weighing a sale and wants to know how the process works and what the property might fetch. That call must never hit voicemail. The agent records property, location and timeframe and secures a callback the same day.
- 05
Tenants and owners in property management
Heating down, water leak, unclear service charge statement, lost keys. Management lines are dominated by reports that must be logged and prioritised at once.
Common challenges
Slow response to new leads
The longer it takes to respond to a listing inquiry, the more likely the prospect calls a competing agency instead. For sought-after listings, minutes can decide who gets the first viewing slot. Inquiries that come in evenings or weekends often sit unanswered until the next business day.
Many unqualified inquiries
Agents spend a lot of phone time on inquiries where the budget, timeline, or requirements never really matched the listing. These conversations rarely lead to a deal, yet they take just as much attention as a promising lead. That leaves less time for prospects who are genuinely ready to buy.
Coordinating viewings across listings
Manually coordinating viewing slots across several listings means constant back-and-forth by phone and email. Every reschedule has to be renegotiated from scratch. That time comes straight out of the hours agents could spend actually advising prospects.
How EchoCall helps
Instant response to every inquiry
EchoCall responds within seconds to calls and chat inquiries about listings, around the clock and on weekends too. Prospects get immediate answers on features, price, and availability instead of waiting for a callback.
Automatic lead qualification
Budget, timeline, and concrete requirements get captured right in the first conversation and passed automatically to your CRM. Salesforce and HubSpot are ready to connect, other systems by webhook. Agents can immediately see which inquiries are genuinely worth following up.
Direct appointment booking
Viewing appointments land automatically on the responsible agent’s calendar, connected via Google, Outlook, Calendly, or Cal.com. Prospects pick an open slot right in the conversation, with no manual back-and-forth needed.
What a call about a listing sounds like
An example from an agency with portal listings and private viewings. The agent checks the owner criteria before offering a slot, so viewings only happen with prospects who actually fit.
Hello, I am calling about the three-room flat with the balcony in your listing. Is it still on the market?
It is. To put you on the viewing list I need three quick details. When would you like to move in, and how many people would live there?
From the first of January, two of us, no pets.
Thank you. The landlord asks for a household net income of roughly three times the rent, so around 3,300 euros a month. Does that work for you?
Yes, that is fine. When can we see it?
There are private viewings on Thursday between 4 and 6 pm and a group viewing on Saturday at 11 am. Which do you prefer?
Thursday at 5 would be perfect.
Thursday at 5 pm is booked. The confirmation with the address and your contact at the agency goes out by email. If you can, bring a completed tenant self-disclosure, it speeds things up after the viewing. See you Thursday.
Numbers from the housing market
+9 %
rise in demand for rental flats across the eight largest German cities within a single quarter, with Hamburg alone up 25 percent.
€8.97 per m²
average asking rent for existing flats across Germany, up 2.7 percent on the previous year.
about 19 million
people search for a home or commercial space on the largest German property portal every month.
What the agent handles at an agency, and what it does not
The agent takes on
- Answer portal and website enquiries by phone and pre-qualify callers against the owner criteria
- Schedule, move and fill viewing slots, including inviting the next person from the waiting list
- Hand qualified prospects with all their details to HubSpot or Salesforce
- Log damage reports in property management, judge urgency and forward them to the right contact
Stays with your team
- Valuations, price negotiation and the choice of tenant or buyer remain with the agent
- No legal advice on leases, notice periods or deposits. The agent arranges a callback instead
- Credit checks keep running through the established agencies, not over the phone
Frequently asked questions
Yes, the knowledge base can hold any number of listings with individual details.
There are ready-made connections for Salesforce and HubSpot. Other agency software connects by webhook or through Zapier, Make or n8n.
Yes. On the phone the agent speaks more than 30 languages, including English, Turkish, Polish, Russian, Arabic and Ukrainian, and more than 80 in chat. You decide per agent which of them it may speak.
Voice plans start at 75 euros a month for 250 minutes. For testing there are 30 voice minutes and 30 chat conversations for 14 days, with no credit card required.
Read on
- AI voice agent for estate agents: leads and viewings
- Automated lead qualification by voice agent
- AI voice agent: features and pricing
- Also for the trades businesses that service your properties
- Also for insurance brokers and financial advisers
- AI answering machine: what it does differently from voicemail
- For property managers: repair reports and emergencies by phone
Last reviewed on . The figures come from the linked sources. EchoCall prices and features reflect that date.
Ready for EchoCall in Real Estate?
Start with 30 voice minutes and 30 chat conversations of starting credit at hub.echocall.de, valid for 14 days, no credit card required.